Privacy Policy
At mindinglyfe.app is the website of mindinglyfe.app LLC L21000423732, which is registered in Florida at11109 Cherokee Drive, St Petersburg Fl 33708, Florida, United States, which is subsidiary of mindinglyfe Group, our mission is to build a technology App for women and their families in order to support day to day activities, health and social care, access to treatment and consultation, management of their household, improving quality of life, given choices to less privilege in our communities. We do this by creating a cloud-based technology App which gives you instant access to Verified Professionals such as Doctors, Nurses, Pharmacists, Ambulance & Taxi, Carers, Minders, Nanny, Verified Businesses, verified Individuals and so on. To do that, we need to collect, use, and share some of your personal information. This Privacy Policy is meant to help you understand how mindinglyfe does that and how to exercise the choices and rights you have in your information mindinglyfe.app privacy homepage provides additional information about our commitment to respecting your personal information, including ways for you to access and delete that information.
- The Scope of This Policy
- The Information We Collect
- How We Use Your Information
- How We Share Your Information
- How We Store and Protect Your Information
- Your Rights and Choices Regarding Your Data
- Children’s Data
- Links to Third Party Websites
- Changes to This Privacy Policy
- Contact Us
The scope of this policy
At mindinglyfe.app is the website of mindinglyfe.app LLC L21000423732, which is registered in Florida at11109 Cherokee Drive, St Petersburg Fl 33708, Florida, United States, which is subsidiary of mindinglyfe Group, our mission is to build a technology App for women and their families in order to support day to day activities, health and social care, access to treatment and consultation, management of their household, improving quality of life, given choices to less privilege in our communities. We do this by creating a cloud-based technology App which gives you instant access to Verified Professionals such as Doctors, Nurses, Pharmacists, Ambulance & Taxi, Carers, Minders, Nanny, Verified Businesses, verified Individuals and so on. To do that, we need to collect, use, and share some of your personal information. This Privacy Policy is meant to help you understand how mindinglyfe does that and how to exercise the choices and rights you have in your information mindinglyfe.app privacy homepage provides additional information about our commitment to respecting your personal information, including ways for you to access and delete that information.
- The Scope of This Policy
- The Information We Collect
- How We Use Your Information
- How We Share Your Information
- How We Store and Protect Your Information
- Your Rights and Choices Regarding Your Data
- Children’s Data
- Links to Third Party Websites
- Changes to This Privacy Policy
- Contact Us
The scope of this policy
The Information we collect
When you use the mindinglyfe.app, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources like third party services, and optional programs in which you participate, which we may combine with other information we have about you. Here are the types of information we collect about you: A. Information you provide to us: Account Registration When you create an account with mindinglyfe.app, we collect the information you provide us, such as your name, email address, phone number, birth date, and payment information. You may choose to share additional info with us for your User profile, like your short Bio, photo or saved contacts (e.g., work or home), and set up other preferences (such as your preferred name). Provider Information If you apply to be a service Provider, we will collect the information you provide in your application, including your name, email address, phone number, birth date, profile photo, physical address, government issued licenses, identity, passport, driver’s license information, pin number to practice, vehicle information, and car insurance information, business insurance. We collect the payment information you provide us, including your bank routing numbers, and tax information. Depending on your geographical location, we may also ask for additional business licence or permit information. We may need additional information from you at some point after you become a service Provider, including information to confirm your identity (like a photo), medical test certificate. Ratings and Feedback When you rate and provide feedback about Users or Providers, we collect all of the information you provide in your feedback. Communications When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us. B. Information we collect when you use the mindinglyfe.app: Location Information Great rides start with an easy and accurate pickup. The mindinglyfe.app collects location information (including GPS and WiFi data) differently depending on your mindinglyfe.app settings and device permissions as well as whether you are using the App as a User or Provider:
- Service Seekers: We collect your device’s precise location when you open and use the mindinglyfe.app, including while the App is running in the background from the time you request our service.
- Service Providers: We collect your device’s precise location when you open and use the mindinglyfe.app, including while the App is running in the background and when the service is terminated.
Usage Information We collect information about your use of the mindinglyfe.app, which includes information like the date, time, payment, and whether you used a promotional or referral code. We also collect information about your interactions with mindinglyfe.app like our App and website, including the pages and content you view and the dates and times of your use Device Information We collect information about the devices you use to access the mindinglyfe.app, including device model, IP address, type of browser, version of operating system, identity of carrier and manufacturer, radio type (such as 4G), preferences and settings (such as preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens. Communications Between Users and Providers We work with a third party to facilitate phone calls and text messages between Users and service Providers without sharing either party’s personal information. But while we use a third party to provide the communication service, we collect information about these communications, including the participants’ phone numbers, the date and time, and the contents of SMS messages. For security purposes, we may also monitor or record the contents of phone calls made through the mindinglyfe.app, but we will always let you know we are about to do so before the call begins. Address Book Contacts You may set your device permissions to grant mindinglyfe.app access to your contact lists and direct mindinglyfe.app to access your contact list, for example to help you refer friends to mindinglyfe.app. If you do this, we will access and store the names and contact information of the people in your address book. Analytics, Cookies, and Third-Party Technologies. We collect information through the use of “cookies”, tracking pixels, and data analytics tools like Google Analytics. A persistent cookie remains after you close your browser and may be accessed every time you use the mindinglyfe.app. You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may miss out on certain features of the mindinglyfe.app. C. Information we collect from third Parties Third Party Services Third party services provide us with information needed for core aspects of the mindinglyfe.app, as well as for additional services, programs, loyalty benefits, and promotions that can enhance yomindinglyfe.app experience. These third-party services include background check providers, insurance partners, financial service providers, marketing providers, and other businesses. We obtain the following information about you from these third-party services:
- Information to make the mindinglyfe.app safer, like background check information for service Providers;
- Information about your participation in third party programs that provide things like insurance coverage and financial instruments, such as insurance, payment, transaction, and fraud detection information;
- Information to operationalize loyalty and promotional programs, such as information about your use of such programs; and
- Information about you provided by specific services, such as demographic and market segment information.
Enterprise Programs If you use mindinglyfe.app through your employer or other organization that participates in one of our mindinglyfe.app Business enterprise programs, we will collect information about you from those parties, such as your name and contact information. Referral Programs Friends help friends use the mindinglyfe.app. If someone refers you to mindinglyfe.app, we will collect information about you from that referral including your name and contact information. Other Users and Sources Other users or public or third-party sources such as law enforcement, insurers, media, or pedestrians may provide us information about you, for example as part of an investigation into an incident or to provide you support.
How We Use Your Information
- Provide the mindinglyfe.app;
- Maintain the security and safety of the mindinglyfe.app and its users;
- Build and maintain the mindinglyfe.app community;
- Provide customer support;
- Improve the mindinglyfe.app; and
- Respond to legal proceedings and obligations.
- Verify your identity and maintain your account, settings, and preferences;
- Connect both service Users and Service Providers and track their progress;
- Calculate prices and process payments;
- Allow Users and service Providers to connect regarding the services
- Communicate with you about your experience with our App or service you received;
- Collect feedback regarding your experience;
- Facilitate additional services and programs with third parties; and
Maintaining the Security and Safety of the mindinglyfe.app and its Users Providing you with reliable services on our App. To do this, we use your personal information to:
- Authenticate users;
- Verify that service Providers meet safety requirements;
- Investigate and resolve issues or any claims;
- Encourage good customer services;
- Find and prevent fraud; and
- Block and remove unsafe or fraudulent users from the mindinglyfe.app.
Building and Maintaining the mindinglyfe.app Community Works to be a positive part of the community. We use your personal information to:
- Communicate with you about events, promotions, elections, and campaigns;
- Personalize and provide content, experiences, communications, and advertising to promote and grow the mindinglyfe.app; and
- Help facilitate donations you choose to make through the mindinglyfe.app.
Providing Customer Support We work hard to provide the best experience possible, including supporting you when you need it. To do this, we use your personal information to:
- Investigate and assist you in resolving questions or issues you have regarding the mindinglyfe.app
- Provide you support or respond to you.
Improving the mindinglyfe.app We are always working to improve your experience and provide you with new and helpful features. To do this, we use your personal information to:
- Perform research, testing, and analysis;
- Develop new products, features, partnerships, and services;
- Prevent, find, and resolve software or hardware bugs and issues; and
- Monitor and improve our operations and processes, including security practices, algorithms, and other modeling.
Responding to Legal Proceedings and Requirements Sometimes the law, government entities, or other regulatory bodies impose demands and obligations on us with respect to the services we seek to provide. In such a circumstance, we may use your personal information to respond to those demands or obligations.
How We Share Your Information
We do not sell your personal information. To make the mindinglyfe.app work, we may need to share your personal information with other users, third parties, and service providers. This section explains when and why we share your information. A. Sharing Between mindinglyfe.app users Users and service Providers. Service User information shared with Service Providers: Upon receiving a service request, we share with the chosen service Provider, the User’s information such as name, profile photo, rating. Service Provider information shared with Service User: Upon a service Provider accepting a requested service, we will share with the service User the service Provider’s name, profile photo, preferred name, rating, real-time location as well as other information in the service Provider’s mindinglyfe.app profile. Services Requested or Paid for by Others Some rides you take may be requested or paid for by others. If you take one of those rides using your mindinglyfe.app Business Profile account, a code or coupon, a corporate credit card linked to another account, or another user otherwise requests a ride for you, we may share some or all of your engage services details with that other party, including the date, time, charge, rating given, region. Referral Programs If you refer someone to the mindinglyfe.app, we will let them know that you generated the referral. If another user referred you, we may share information about your use of the mindinglyfe.app with that user. For example, a referral source may receive a bonus when you join the mindinglyfe.app. B. Sharing with Third-Party Service Providers for Business Purposes Depending on whether you’re a service Provider or a service User, mindinglyfe.app may share the following categories of your personal information for a business purpose (as we have done for the preceding 12 months) to provide you with a variety of the mindinglyfe.app’s features and services:
- Personal identifiers, such as your name, address, email address, date of birth, government identification number mindinglyfe.app’s license information;
- Financial information, such as bank routing numbers, tax information, and any other payment information you provide us;
- Commercial information, such as ride information, service Provider/service User statistics and feedback, and service Provider/service User transaction history;
- Internet or other electronic network activity information, such as your IP address, type of browser, version of operating system, carrier and/or manufacturer, device identifiers, and mobile advertising identifiers; and location data.
We disclose those categories of personal information to service providers to fulfil the following business purposes:
- Maintaining and servicing your mindinglyfe.app account;
- Processing or fulfilling rides;
- Providing you customer service;
- Processing service User transactions;
- Processing service Provider applications and payments;
- Verifying the identity of users;
- Detecting and preventing fraud;
- Processing insurance claims;
- Providing service Provider loyalty and promotional programs;
- Providing marketing and advertising services to mindinglyfe.app;
- Providing financing;
- Providing requested emergency services;
- Providing analytics services to mindinglyfe.app; and
- Undertaking internal research to develop the mindinglyfe.app.
C. For Legal Reasons and to Protect the mindinglyfe.app We may share your personal information in response to a legal obligation, or if we have determined that sharing your personal information is reasonably necessary or appropriate to:
- Comply with any applicable federal, state, or local law or regulation, civil, criminal or regulatory inquiry, investigation or legal process, or enforceable governmental request;
- Respond to legal process (such as a search warrant, subpoena, summons, or court order);
- Enforce our Terms of Service;
- Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or
- Exercise or defend legal claims, protect against harm to our rights, property, interests, or safety or the rights, property, interests, or safety of you, third-parties, or the public as required or permitted by law.
How We Store and Protect Your Information
We retain your information for as long as necessary to provide you and our other users the mindinglyfe.app. This means we keep your profile information for as long as you maintain an account. We retain transactional information such as rides and payments for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. If you request account deletion, we will delete your information as set forth in the “Deleting Your Account” section below. We take reasonable and appropriate measures designed to protect your personal information. But no security measures can be 100% effective, and we cannot guarantee the security of your information, including against unauthorized intrusions or acts by third parties.
Your Rights and Choices Regarding Your Data
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information is collected;
- The business or commercial purpose for collecting your personal information;
- The categories of third parties with whom we have shared your personal information; and
- The specific pieces of personal information we have collected about you.
Right to Delete You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following: Other Rights You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above. Response Timing and Format We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.
Children’s Data
mindinglyfe.app is not directed to children, and we don’t knowingly collect personal information from children under the age of 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us on app.info@mindinglyfe.com
Links to Third Party Websites
The mindinglyfe.app may contain links to third-party websites. Those websites may have privacy policies that differ from ours. We are not responsible for those websites, and we recommend that you review their policies. Please contact those websites directly if you have any questions about their privacy policies.
Anti-Discrimination Policies
Discrimination against passengers or drivers on the basis of race, color, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age, or sexual orientation is not allowed, and can result in deactivation from the platform. Mindinglyfe is committed to maintaining an inclusive and welcoming community, and our mission is ensuring people who need rides most are able to get them. Discrimination of any kind may result in the offender’s immediate deactivation.
Wheelchair Policy
Service Providers are required by law and Mindinglyfe policy to transport service Users who use foldable mobility devices. Service Providers are required to assist service Users in the storage of their mobility devices, unless physically unable to do so. Mobility devices include the following:
- Foldable wheelchair
- Foldable walker
- Foldable scooter
- Canes, crutches and other smaller assistive devices
Wheelchairs and scooters that can safely and securely fit in the vehicle’s trunk or backseat, without obstructing the driver’s view, must be accommodated by drivers on the mindinglyfe.app. Service Provider’s may not deny service to or otherwise discriminate against individuals with disabilities. Service Providers who are found to have refused service due to a mobility device are at risk for removal from the App for violating mindinglyfe.app Terms of Service.
Events Outside of Our Control (Force Majeure)
We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond Our reasonable control.
Changes to This Privacy Policy
We may update this policy from time to time as the mindinglyfe.app changes and privacy law evolves. If we update it, we will do so online, and if we make material changes, we will let you know through the mindinglyfe.app or by some other method of communication like email. When you use mindinglyfe.app, you are agreeing to the most recent terms of this policy.
Contact Us
If you have any questions or concerns about your privacy or anything in this policy, including if you need to access this policy in an alternative format, we encourage you to contact on app.info@mindinglyfe.com.
