Terms and Conditions
Last updated: 18 December 2025
These Terms and Conditions ("Terms") govern your access to and use of the mindinglyfe website, mobile applications, and related services (together, the "Platform"). By accessing or using mindinglyfe, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Platform.
About mindinglyfe
mindinglyfe Ltd ("we", "us", "our") operates an on‑demand digital platform that connects individuals and businesses seeking services ("Service Seekers") with independent professionals and businesses offering services ("Service Providers").
mindinglyfe does not provide the services directly. Service Providers operate independently and are not employees, agents, or partners of mindinglyfe.
Eligibility
To use the Platform, you must:
- Be at least 18 years old;
- Have the legal capacity to enter into a binding contract;
- Provide accurate and complete registration information; and
- Comply with these Terms and all applicable laws and regulations.
Account Registration
You may be required to create an account to access certain features.
You agree to:
- Provide truthful, current, and complete information;
- Keep your login credentials confidential;
- Notify us immediately of any unauthorised use of your account.
You are responsible for all activity carried out through your account.
Role of mindinglyfe
mindinglyfe:
- Acts solely as a technology intermediary;
- Facilitates connections, bookings, communications, and payments;
- Does not supervise, direct, or control Service Providers;
- Does not guarantee the quality, safety, or legality of services provided.
Any contract for services is strictly between the Service Seeker and the Service Provider.
Service Providers
Service Providers:
- Are independent contractors;
- Are solely responsible for the services they provide;
- Must hold all required licences, qualifications, insurance, and approvals;
- Must comply with all applicable laws and professional standards.
mindinglyfe may conduct verification or background checks but does not warrant or guarantee outcomes.
Bookings and Payments
1 Bookings
Bookings made through the Platform constitute an offer by the Service Seeker and acceptance by the Service Provider.
Payments
- Payments are processed through third‑party payment providers;
- Fees, charges, and pricing will be displayed before confirmation;
- mindinglyfe may charge a service or platform fee.
Cancellations and Refunds
Cancellation and refund terms may vary depending on the service and will be displayed at the time of booking.
User Conduct
You agree not to:
- Use the Platform for unlawful or fraudulent purposes;
- Harass, abuse, threaten, or harm others;
- Provide false or misleading information;
- Circumvent the Platform to avoid fees;
- Interfere with the operation or security of the Platform.
We may suspend or terminate accounts that breach these Terms.
Health and Care Services Disclaimer
Some services available on mindinglyfe relate to health, care, or wellbeing.
mindinglyfe:
- Does not provide medical advice;
- Is not a healthcare provider;
- Does not replace professional medical consultation;
- Is not responsible for clinical outcomes.
Always seek appropriate professional advice where required.
Ratings and Reviews
Users may leave ratings and reviews based on genuine experiences.
You agree that reviews must:
- Be accurate and lawful;
- Not be defamatory, abusive, or misleading.
mindinglyfe reserves the right to remove reviews that breach these Terms.
Intellectual Property
All content, branding, trademarks, software, and materials on the Platform belong to or are licensed to mindinglyfe.
You may not copy, modify, distribute, or exploit any part of the Platform without prior written consent.
Privacy and Data Protection
Your use of the Platform is subject to our Privacy Policy, which explains how we process personal data in accordance with UK GDPR and the Data Protection Act
Limitation of Liability
To the maximum extent permitted by law:
- mindinglyfe is not liable for acts or omissions of Service Providers or Service Seekers;
- mindinglyfe does not guarantee uninterrupted or error‑free access;
- Our total liability shall not exceed the fees paid to mindinglyfe in the preceding 12 months.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Indemnity
You agree to indemnify and hold harmless mindinglyfe from any claims, losses, damages, or expenses arising from:
- Your use of the Platform;
- Your breach of these Terms;
- Your interaction with other users or providers.
Suspension and Termination
We may suspend or terminate your access if:
- You breach these Terms;
- We suspect fraud, misuse, or safety concerns;
- Required by law or regulation.
Termination does not affect accrued rights or obligations.
Third‑Party Services
The Platform may include links to third‑party services. We are not responsible for their content, services, or terms.
Changes to These Terms
We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance.
Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
Contact Us
If you have any questions about these Terms, please contact us:
mindinglyfe Ltd
Website: www.mindinglyfe.com